"Your work on our recent project was excellent! You were able to observe our project discussions, capture the essence of what we were trying to accomplish and produce an extremely effective set of materials for our staff."

Bob Krestakos, vice president, Global Operations
Steelcase Inc.


"When we need to supplement our in-house instructional design or technical writing teams, it's good to know that we can always count on The Wordsmiths. Their emphasis on high integrity -- in the quality and usability of their work as well as the way they do business -- makes them a seamless addition to our own staff."

Chris Frederick Willis, CEO
Media 1 Interactive, Inc.


"Thank you so much for helping us make our new catalog a success! You were all very patient, offering knowledge, suggestions and personal style to this project."

Mary Beth Van Hoeven, designer
ODL, Inc.


"Just wanted to take a moment to say thanks for all the work you provided on X-Rite's new business brochure. Having you involved from the beginning of this project and all the way through was key in developing a brochure that is on target and meets X-Rite's objectives. It is a pleasure to work with professionals such as yourself, and I look forward to our next opportunity."

Lee Sorg, creative director -- Printing and Imaging
X-Rite, Incorporated


"The Wordsmiths were absolutely instrumental in the success of our new product development corporate process redesign efforts. The Wordsmiths not only provided excellent final content for our user's guide, but also facilitated our task team efforts in the generation of the core content. Once the user's guides were complete, The Wordsmiths partnered with us again to create a comprehensive training program for the revised process and assistance in delivering the training to over 120 employees and executives. The redesign and training, all within eight months. Bravo!"

Steven R. Umbach, formerly manager of industrial design
Bissell, Inc.
(now principal, Umbach & Rainone)


"The range of the work you do for corporations, small businesses and individuals is wide, yet completely professional and thorough. Thanks!"

Barb Fisher, formerly change management program manager
Steelcase Inc.

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